Genovese's Italian Cafe (“we,” “us,” or “our”) is committed to protecting the privacy and security of the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://www.genovesesitaliancafe.com, contact us, or engage with us through other channels including email, telephone, and SMS text messaging.
By using our Site, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
- Name, company name, and job title
- Email address, mailing address, and telephone/fax number
- Messages and inquiries submitted through contact forms or email
- Information submitted through site registrations or surveys
- SMS/text message opt-in consent and related communication preferences
1.2 Information Collected Automatically
- Domain name and, where technically available, email address of visitors
- IP address and browser type
- Pages visited, time spent on pages, and clickstream data
- Referring URLs and exit pages
- Cookie and session data (see Section 5 below)
2. How We Use Your Information
- To respond to inquiries and provide requested information about our products and services
- To improve the content, functionality, and layout of our Site
- To customize your experience on our Site
- To send you updates, newsletters, or marketing communications (where you have opted in)
- To process job applications submitted through our Site or via email
- For internal analytics and review purposes
- To comply with applicable legal obligations
- To send transactional or service-related SMS/text messages (where you have provided consent)
- To send marketing SMS/text messages (where you have provided explicit written consent)
3. SMS and Text Message Communications
Genovese's Italian Cafe may offer the option to receive communications via SMS/text message. The following terms apply to all SMS communications.
3.1 Consent
By opting in to receive SMS messages from Genovese's Italian Cafe, you expressly consent to receive text messages at the mobile number you provide. Your consent is not a condition of purchasing any product or service. Message and data rates may apply.
3.2 Types of SMS Messages
- Transactional messages: order updates, appointment confirmations, or service notifications
- Marketing messages: promotions, company news, product updates, and event invitations (with explicit prior written consent only)
3.3 Frequency
Message frequency will vary. We will not send excessive or unreasonable volumes of messages.
3.4 Opting Out
You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will receive a single confirmation message and no further SMS messages will be sent. To re-subscribe, reply START or contact us at [email protected].
3.5 Help
For assistance, reply HELP to any message or contact [email protected].
3.6 Third-Party Carriers
Genovese's Italian Cafe is not liable for delayed or undelivered messages. Carriers are not liable for delayed or undelivered messages.
4. Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share information in the following limited circumstances:
- Business partners: Select partners to fulfill services. We will notify you before any such sharing occurs.
- Service providers: Third-party vendors contractually obligated to protect your information.
- Legal requirements: When required by law, subpoena, or court order.
- Business transfers: In the event of a merger, acquisition, or sale of assets, with prior notice.
5. Cookies and Tracking Technologies
- Store your preferences and settings
- Record session information
- Track pages and content you access
- Alert you to new content or features upon return visits
- Limit repetition of banner advertisements
- Customize content based on browser type or other technical attributes
You may control cookie settings through your browser. Disabling cookies may limit certain Site features.
6. Ad Servers and Third-Party Advertising
We may work with third-party advertising companies that place ads on our Site. These ad servers may collect technical information such as your domain type, IP address, and clickstream behavior.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.
8. Security
Genovese's Italian Cafe maintains appropriate physical, administrative, and technical safeguards to protect personal information from unauthorized access, loss, misuse, or alteration.
9. Your Communication Preferences
- To unsubscribe from email: [email protected]
- To opt out of postal mail, send your name and address to: [email protected]
- To opt out of phone contact, send your name and phone number to: [email protected]
- To opt out of SMS, reply STOP to any message or contact [email protected]
10. Children’s Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted to our Site. New data-use practices apply only to data collected after the effective date of the revised policy.
12. Contact Us
Genovese's Italian Cafe
183 E Granada Blvd, Ormond Beach, FL 32176
Phone: 386-677-3222
Email: [email protected]